Summary
Canva, a design-software company known for rapid growth and profitability, has cut its revenue growth forecast by a third to 20% due to unexpectedly high costs associated with delivering AI features. CEO Melanie Perkins stated that while user demand for AI significantly exceeded expectations, the company decided to slow the rollout to rebuild architecture and reduce unit costs, highlighting a broader industry dilemma where embracing AI can undermine traditional SaaS economics.