RBI introduces new loan recovery rulebook, bars lenders from harassment and surprise visits

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13 August 2026 at 1:36 pm

RBI introduces new loan recovery rulebook, bars lenders from harassment and surprise visits

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Summary

RBI has introduced a new recovery framework that prohibits lenders and agents from harassment, threats, and surprise visits, while also setting rules for call timings, field visits, agent conduct, and borrower grievances.

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